MOS Utility Limited, a leading Indian fintech innovator, has expanded its strategic partnership with Indonesia-based DigiAsia Corp. to accelerate financial inclusion through branchless banking and AI-powered tools in both India and Indonesia.

Partnership Overview

  • Expansion Beyond Payments: The collaboration aims to address a financial inclusion opportunity valued at over USD 30 billion, going beyond simple payment solutions to include broader digital financial services.
  • Branchless Banking: MOS’s technology will be embedded in DigiAsia’s operations to support over one million merchants as financial service agents, reaching underserved and rural communities in Indonesia.
  • AI-Driven Capabilities: The partnership will focus on co-developing AI tools for:
    • Predictive agent performance scoring.
    • Cash management AI for liquidity forecasting and reducing shortages.
    • Multilingual conversational AI assistants to support payments, savings, and microloans.

Impact on Financial Inclusion

  • Enhanced Access: The initiative enables services such as cash collection, cash disbursal, automated KYC, and consumer loan origination to become more accessible to rural and semi-urban populations.
  • Merchant Empowerment: Over one million agents will be empowered through AI-driven tools, improving efficiency and reach in last-mile financial services.
  • Technology & Reach Synergy: By combining MOS’s modular fintech infrastructure with DigiAsia’s extensive network, the partnership aims to strengthen inclusive access and reduce barriers to financial services.

About the Companies

  • MOS Utility Limited: Indian fintech platform offering digital payments, utilities, and financial services with a modular approach for last-mile connectivity.
  • DigiAsia Corp.: Indonesian fintech platform providing embedded finance, branchless banking, and digital payments, with a mission to promote financial inclusion.

Summary

The expanded collaboration between MOS Utility and DigiAsia leverages branchless banking and AI-powered tools to tap into a $30 billion financial inclusion opportunity in India and Indonesia. The partnership aims to empower over a million merchants, enhance access to essential financial services, and drive innovation in underserved markets.

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