Infosys Ltd, a global leader in digital services and consulting, has announced an expansion of its long-standing strategic partnership with Sunrise, Switzerland’s second-largest telecom provider. The move, revealed on September 23, underscores a shared ambition to accelerate IT transformation and prepare the telecom major for an AI-powered future.
The extended collaboration will see Infosys drive the modernization of Sunrise’s technology backbone, with an emphasis on agility, security, and scalability. This renewed focus is designed to elevate customer experience, enhance operational efficiency, and future-proof the company’s digital infrastructure.
For several years, Infosys has been at the core of Sunrise’s IT transformation journey, providing end-to-end services that span design, development, testing, deployment, and operations. A key milestone in this journey has been the consolidation of multiple technology vendors into a unified ecosystem, simplifying operations while ensuring seamless integration across diverse applications.
With the latest phase of the partnership, Infosys will deepen its role by strengthening Sunrise’s digital foundation. This will involve streamlining IT processes, fortifying data security, and embedding intelligence across operations to enable faster innovation and more responsive customer engagement.
Commenting on the development, Upendra Kohli, Executive Vice President and Head of Communications, Media, and Technology (Americas & Europe) at Infosys, said:
“Our expanded collaboration with Sunrise reflects a joint vision of building the telco of the future. By infusing advanced intelligence into their operations, Infosys is enabling Sunrise to continuously innovate, deliver differentiated customer experiences, and uphold the highest levels of security and integrity.”
The renewed engagement demonstrates how global IT leaders like Infosys are shaping the telecom industry’s shift towards digital-first operations, where resilience, intelligence, and customer-centricity define long-term competitiveness.
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