Infosys Ltd, the Bengaluru-headquartered IT services giant, has announced a strategic 10-year partnership with US-based apparel maker HanesBrands Inc to modernize its IT systems, digital applications, and data operations. The collaboration aims to leverage artificial intelligence (AI) and automation to enhance operational agility and deliver significant business value.
Key Objectives of the Partnership
Under the agreement, Infosys will deploy its Live Enterprise Automation Platform (LEAP) integrated with Infosys Topaz, its AI-first suite of services. The partnership will focus on:
- Simplifying IT Systems: Streamlining complex digital and business applications across HanesBrands’ global operations.
- Enhancing Operational Agility: Leveraging AI and automation to improve responsiveness and efficiency in core processes.
- Data Value Extraction: Using generative AI and AIOps solutions to unlock actionable insights from HanesBrands’ data, driving better decision-making.
“This partnership aligns with our long-term vision for agility, efficiency, and customer-centricity,” said Scott Pleiman, Chief Strategy, Transformation, Analytics and Technology Officer at HanesBrands.
Infosys’ Role in Digital Transformation
Infosys Executive Vice President Karmesh Vaswani highlighted that the collaboration would deliver tangible business outcomes and improve the customer experience by leveraging the company’s AI, automation, and enterprise-grade technology capabilities.
Key focus areas include:
- Technology Optimization: Streamlining IT infrastructure to reduce complexity and improve system performance.
- Resource Efficiency: Automating repetitive tasks to maximize productivity and cost efficiency.
- Cultural Alignment: Ensuring organizational and workforce readiness as HanesBrands accelerates digital adoption.
About HanesBrands
HanesBrands is a leading apparel company best known for global brands such as Hanes, Bonds, Maidenform, and Bali. It is the largest seller of innerwear in the United States, with a significant international presence. By partnering with Infosys, the company aims to future-proof its IT landscape and support its ongoing digital transformation journey.
Infosys’ Global Capabilities
Infosys employs over 320,000 professionals and serves clients across more than 59 countries. The partnership with HanesBrands is a continuation of Infosys’ strategy to integrate AI-first platforms and automation solutions into its enterprise offerings, helping clients improve efficiency, agility, and innovation in a highly competitive environment.
Strategic Significance
The 10-year deal underlines several key trends in enterprise IT:
- Long-Term AI Investment: Companies are increasingly committing to extended AI and automation partnerships to ensure deep integration and measurable outcomes.
- Digital Agility: Streamlined IT systems allow firms like HanesBrands to respond faster to market changes, enhancing competitiveness.
- Data-Driven Insights: Leveraging generative AI and AIOps ensures better resource utilization, predictive analytics, and operational efficiency.
By deploying LEAP and Topaz, Infosys is expected to help HanesBrands transform its IT operations into an AI-first enterprise, aligning technology investments with strategic business goals.
Outlook
The partnership positions both companies to redefine operational efficiency in the apparel sector, using advanced AI and automation solutions. As digital transformation accelerates across industries, such collaborations are likely to become the blueprint for achieving agility, innovation, and sustainable growth.
Summary
- Partnership Duration: 10 years
- Companies Involved: Infosys Ltd and HanesBrands Inc
- Key Technologies: Infosys LEAP, Infosys Topaz, AI, AIOps, generative AI
- Objectives: Simplify IT systems, improve operational agility, unlock data value
- Strategic Focus: Technology optimization, resource efficiency, cultural alignment
- Global Impact: Enhances HanesBrands’ digital transformation and customer experience
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